Six things that matter, and how we approach them
Each of these reflects a deliberate choice about how we practise, rather than a marketing position.
We listen before we advise
Legal support that begins with listening is more likely to produce advice that actually fits your situation. We do not assume we know what you need before you have had a chance to say it.
Written records after every meeting
At the end of each appointment, you receive a short written note of what was discussed and where things stand. This is yours to keep, share, and return to when you need to.
Stated fees, no additions
Our fees are set out clearly at the start of each engagement. If additional work becomes necessary, we discuss it before doing it. Nothing is added to your account without prior agreement in writing.
Work that moves at your pace
Family matters rarely follow a fixed schedule. We adapt to the pace that your circumstances allow, rather than pressing for steps before everyone involved is ready to take them.
Strict professional confidentiality
Everything shared with us is subject to legal professional privilege and our own documented confidentiality protocols. File access is restricted to the counsel handling your matter.
Children's wellbeing as the reference point
In matters involving children, we frame every recommendation around what the parenting arrangement actually means in the life of the child — not only what is legally achievable.
Professional expertise in family law
Our principal counsel has practised family law in Johor for fifteen years. The cases we handle are not a side line to a general practice — they are the whole of what we do. This means that when a custody question arises, or a financial settlement needs careful drafting, the counsel working on it has seen the same territory many times and knows where the complications tend to appear.
- Malaysian Bar members in good standing
- Focused exclusively on family matters
- Familiar with Johor court procedures
A clear process at every stage
We follow a defined sequence for each type of engagement. For listening appointments, this means preparing for the conversation in advance, conducting it carefully, and producing the written note within two working days. For agreement drafting, it means reviewing the mediation record, identifying any gaps or ambiguities, and producing a draft that both parties can read and understand.
- Defined steps for each engagement type
- Written note within two working days
- One revision round included in drafting work
Service shaped around people
We respond to all enquiries within one working day — not with a holding reply, but with a substantive response or a specific timeframe if more time is needed. During an engagement, your counsel remains your point of contact. You do not speak to a different person each time.
- One working day response commitment
- Consistent point of contact throughout
- Appointments available in person or by telephone
Value and transparent pricing
The price of a Listening Appointment at RM 480 covers the appointment itself and the written note that follows it. Mediated Agreement Drafting at RM 1,160 includes one round of revisions. These figures do not change unless the scope of work changes — and if that happens, you are told before any additional work begins.
- Fees stated before work begins
- No hidden charges or unexplained additions
- Scope changes discussed and agreed in writing
How our approach compares
This is a general comparison of what working with a small, family-focused practice looks like against a more conventional legal service arrangement.
| Feature | Typical arrangement | Kasih Counsel |
|---|---|---|
| Written summary after appointment | ||
| Fees stated before work begins | Sometimes | |
| Single point of contact throughout | ||
| One-day response to enquiries | Varies | |
| Mediation-first recommended where suitable | Rarely | |
| Flexible pace for ongoing matters |
What we offer that is harder to find elsewhere
The written note after every appointment
This is not common in legal practice. Most appointments end without a record that the client can take away. We provide one as standard, because we believe it belongs to the person whose situation it describes.
One revision included in drafting work
A first draft rarely captures every nuance. Our mediated agreement drafting includes one full round of revisions at no additional cost, because a document that both parties feel comfortable with is more durable than one signed under time pressure.
Variable intensity in long-term representation
Family proceedings do not proceed at an even pace. Our long-term representation adjusts — more active around hearings and key dates, more measured during quieter periods. This means the work fits what is actually needed rather than a flat engagement fee.
Honest referral when we are not the right fit
If your matter falls outside what we handle well, we say so and point you toward someone who can help. We do not hold onto work that does not serve the client.
Milestones and recognitions
Malaysian Bar — Full Membership
Practising under the Legal Profession Act 1976
Johor Bar Committee — Member
Active participant in continuing professional development
Mediation Act 2012 — Trained Practice
All counsel trained in mediation procedures under Malaysian law
Put these into practice for your family
A Listening Appointment is the simplest place to begin. There is no obligation beyond it, and you leave with a written note of where things stand.
Arrange an Appointment